HomeSafe® Lost Pet Recovery

Overview

Every DocuPet tag includes HomeSafe®, a free lost pet recovery service designed to help reunite lost pets with their owners as quickly as possible.

Each tag is engraved with a unique HomeSafe Code that links directly to the pet's online profile. If a pet goes missing, the owner can report them as lost from their DocuPet account. If someone finds the pet, they can use the HomeSafe Code to access the pet's profile and submit a Found Pet Report, allowing the pet owner and the DocuPet HomeSafe team to coordinate a safe reunification.

HomeSafe also allows pet owners to manage their privacy preferences, share their lost pet with additional recovery networks, and receive support from DocuPet's dedicated recovery team.

Reporting a Lost Pet

For a complete walkthrough of reporting a pet as lost, including updating privacy settings, marking the pet's last known location, and managing the lost pet alert after submission, please watch the following video.

The video also demonstrates:

• How pet owners report a pet as lost.

• How finders use the HomeSafe Code to submit a Found Pet Report.

• What happens after a report is submitted.

• How the HomeSafe team supports reunification when direct owner contact is not available.

• How pet owners can mark their pet as found once they have been reunited.