Search Tips

If you're having trouble finding a pet, these tips can help improve your search results:

Search by ID First

If you have a tag number, microchip number, or tattoo number, start with that. These searches require an exact match, so double-check for common typos, such as confusing the number 0 with the letter O.

Switch to a Location Search

If an ID search doesn't return any results, try searching using the location where the pet was found along with the pet's physical characteristics.

Start Small, Then Expand

When performing a location search, begin with a smaller search area to locate pets within your jurisdiction. If no matches are found, gradually expand the search radius.

Tip for Animal Control Officers

If you're searching while in the field, keep the search radius as small as possible. This helps identify pets that are most likely to live in the immediate neighborhood where they were found.

Include Physical Characteristics

The more details you can provide, the better. Enter information such as species, breed, color, sex, size, coat type, or any other distinguishing features to narrow your results.

Broaden Your Search if Needed

If your initial search doesn't find a match, try removing some filters or using broader search criteria. Some pet profiles may have limited information, so a wider search can often produce better results.